What types of information we collect
Information we and our third party service providers may collect from you
Cookies and Advertising
We may obtain information relating to your geographical location when you use the Site. We may use location data for the purposes of providing you with location based products and services at that time and we will not retain this information or share it with third parties.
This may include your IP Address, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.
Aggregated information about your use of the Site, including the full Uniform Resource Locators (URL) clickstream to, through and from the Site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks and mouse overs), and methods used to browse away from the page
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- To fulfil your requests to use the TGMatrix Services.
- To send you important information regarding the TGMatrix Services, the website, changes to our terms, conditions, and policies and/or other administrative information.
- Where authorised by you or by law, to inform you by e-mail of our products and services, special offers and promotions and any other marketing materials which we think may interest you.
- For our internal business purposes, such as data analysis, audits, developing new products, enhancing our website, improving our services, identifying usage trends and determining the effectiveness of our promotional campaigns.
We use reasonable organisational, technical and administrative measures to protect Personal Information under our control. Unfortunately, no data transmission over the Internet or data storage system can be guaranteed to be 100% secure. Please do not send us sensitive information through e-mail. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), you must immediately notify us of the problem by contacting us in accordance with the contacting section of this Site (note that if you choose to notify us via physical mail, this will delay the time it takes for us to respond to the problem). Please note that e-mail communications will not necessarily be secure; accordingly you should not include financial information in your e-mail correspondence with us.
The type of cookie we use, a ‘persistent cookie’, is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual.
The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies, either by selecting accept or decline in the pop-up box on your first visit (in the latter case we will still set a cookie to record your preference for future visits), or by changing the settings in your web browser. Most web browsers are set by default to accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Third Party Sites
Controlling your personal information and Opt-out
If you would like to access, review, correct, update or otherwise limit our use of your Personal Information that has been previously provided to us, you may contact us by email in English language at email@example.com. If you change your mind, and no longer wish to receive marketing-related communication from us on a going-forward basis, you may opt-out of receiving such marketing-related communication by using the tool provided to do that. We will endeavour to comply with your request as soon as reasonably practicable.
If you have questions related to the TGMatrix Service or concerning any information processed in the context of this Service, or on your rights, feel free to contact the support team, using the following e-mail: firstname.lastname@example.org.
Last updated 23 December 2015